Most modern routers will even tell you the computer's network name. When you lose the internet, here's how you can use some of them to troubleshoot the problem. Once you have located and identified your BlueCurve Gateway, disconnect the black power cable from the back. Your friend will show-up at noon (Daylight), but you will show-up one hour later (Standard time), and you probably will not "connect" with your friend. There are a number of normal things happening in the background on your home network, out across the internet at large, and between your cable modem and your ISP that make it look like there's a ton of traffic even if all of your computers and equipment are turned off.
If you are living in an apartment, the DPT could also be in your bedroom or living room.
Help! . If your BlueCurve Gateway is offline the light on top will either be off, flashing, or a colour other than white. Try these related articles and discussions. Blue Curve is a Canadian XB6, WPS is the button on the top. Recently I started getting connection lost for about 5 minutes... every few hours... every day. I have stated timing it, and it seems to go out for 5 to 10 minutes. Remember, the send/receive light on your cable modem or router is just an indicator of activity—not how much. The WAN (Internet) light on a router shows the status of the Internet connection.
WiFi icon: solid when WiFi is being broadcast with no issues.
Please put ashtrays in the blue Shaw branded service trucks for your techs. Here's what's probably going on: Even if all of your equipment is turned off and unplugged from your cable modem or router, you'll still see some traffic coming from your ISP. Even better shape when you're behind a computer with a firewall running (even the built-in Windows firewall is good enough. Logging in to your Shaw WiFi modem will allow you to configure its various settings, such as its broadcasting channel, WiFi network password, and your SSID name. .
@robs113 are you noticing this issue with multiple devices during the 5-10 minutes or is it just on the one PC? The Motorola SBV 5120's battery is external and part of the power supply. A modem works by translating data sent to it to display that data on a person's computer. My connection goes wonky once every few days, and I have to…. ISPs do this a bit less frequently than scanning for available IP addresses to retrieve, but it happens, and it's another reason why you may see some traffic even if all of your computers or routers are turned off. I an looking for a resolution to this. Also do modems work with every type of internet connection (DSL, Cable, etc.)? Also, ensure the coax cable connections from the wall outlet, splitter, and modem are tightly seated. Mac OS X: A lot of apps secretly check in with the mothership behind the scenes without asking your. When it comes to keeping your Windows PC secure, all of the scare tactics and overblown virus…, In most cases, as long as you know what computers and wireless devices are using your internet connection, and you know they're all off, then these reasons can explain why your router or cable modem's connection lights are flashing. If that's the case, it's time to change your Wi-Fi password and your router's admin password (which should be a strong password anyway—if it's not, use this occasion to make sure it is! Anyone have any ideas (other than switching to Telus which I am currently looking into). . All rights reserved. https://www.google.com/search?q=wps+security+risk&oq=wps+security+risk&aqs=chrome..69i57.14768j0j4&s... Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is very annoying when on conference calls and I am the only one dropping off the call, especially since I upgraded to the 600mbps to this doesn't happen. . The light will be a solid white colour when the modem is up and running. Michael Horowitz Then you can block or allow them as you choose. If the modem flashes back to green then it means it has lost signal or power. How frequently that process takes place varies from ISP to ISP, but most large service providers do this automatically, and do it very frequently. Don't panic, but a large portion of the traffic you're seeing, even when your computers are turned off and your router is disconnected, is probably your IP address and network being blindly port-scanned by botnets or other potential attackers who are looking for systems with known vulnerabilities they can easily exploit. Learn more about Shaw's Internet modems with our modem equipment guides. There are also factory reset and WPS buttons for resetting the modem and connecting devices via WPS. Learn how to fix common issues with your BlueCurve TV Player (XG1v3) by using these troubleshooting tips. I even rest the modem of the factory settings. We spent last week learning all about your home network, your routers, and all the cool things you…, Smartphones and tablets might be a little trickier, but a quick look at the device itself should tell you its IP address or MAC address (here's how to find it in IOS and in Android) and you can match it up with what you see in your router's Admin page. The Shaw techs have access to data showing every time your link goes up or down. You may only see them listed by IP address or MAC or hardware address, but you should be able to tell which one are which—set-top boxes like Apple TVs or Rokus are usually noted as such, and you should be able to tell which devices are your computers. Similar to routers, most modems (both Cable and DSL) have a light dedicated to the broadband connection. Quick question, we have a hddsr 600 that wont turn on. In most cases, flashing lights on your router are a good thing. The location of your DPT is often found near your electrical panel, or in your basement rafters. That said, when we say don't panic, we mean it: if the first thing you do when you put a new computer on the internet is download the latest updates for it, you're usually in good shape. If it is, they won't touch it. ), Dear Lifehacker, Thanks for your replies. They convey information about the status of your internet connection. . Find information on the BlueCurve Gateway including key features, available connections and hardware specifications. If they detect your cable modem offline, they'll assign it to their block of available addresses to give out to users coming online who need IPs. If it's off, red or flashing constantly (it's OK if it flashes for a short time, like less than a minute, after a reboot) then check to make sure the service cable, either the phone line (DSL) or the coaxial cable (cable internet) is securely plugged in and not broken.
ALL RIGHTS RESERVED. With new blue curve, Internet connection lost for about 5 minutes every couple of hours. Is this a known issue with Shaw, I am having the same things happening, brief freezes, unstable internet connection and then completely restores itself after a minute or so.
Do the values make sense, relative to the date/time on your computer? . The DPT could be black or dark blue with green lights on it (see images below). Log in to your router (if you're not sure how, our night school will get you familiar with your home network) and check to see which devices are currently online. Am I using up data at all times? My neighbor used to be a Shaw installer and offered some... Hope you have better luck that I did. . My router sucks. That fixed my problem.
There's one button but it seems to only paus internet. Look at the values for "Lease obtained" and "Lease expires". Here's how to use it.) Shaw support says it looks fine to them.
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